Privacy Policy
Effective Date: May 1, 2026
Welcome to NLP Freight (“NLP Freight,” “Company,” “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit https://nlpfreight.com (“Website”) or use our logistics, freight forwarding, transportation, and related services.
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide to Us
When you contact us, request a quote, book freight services, or communicate with us, we may collect:
- Full name
- Company name
- Email address
- Telephone number
- Billing and shipping addresses
- Shipment details
- Payment-related information
- Any other information you voluntarily provide
B. Automatically Collected Information
When you access the Website, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Website usage data
- Pages visited
- Referring URLs
- Access times and dates
C. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
- Improve Website functionality
- Analyze traffic and user behavior
- Remember preferences
- Enhance security and performance
You may disable cookies through your browser settings; however, portions of the Website may not function properly.
2. How We Use Your Information
We may use collected information to:
- Provide logistics and freight services
- Process quotes, shipments, and transactions
- Communicate with customers and carriers
- Respond to inquiries and support requests
- Improve our Website and services
- Monitor and analyze usage trends
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Enforce our agreements and policies
3. How We Share Information
We do not sell personal information.
We may disclose your information to:
- Transportation carriers and logistics partners
- Payment processors
- IT service providers and hosting vendors
- Professional advisors
- Government authorities or regulators when legally required
- Third parties in connection with a merger, acquisition, or business transfer
All service providers are expected to maintain appropriate confidentiality and security measures.
4. Your U.S. Privacy Rights
Depending on your state of residence, including states such as California, Colorado, Virginia, Connecticut, and others with applicable privacy laws, you may have rights regarding your personal information, including:
- The right to know what personal information we collect
- The right to access your information
- The right to request correction of inaccurate information
- The right to request deletion of personal information
- The right to opt out of certain data processing activities
- The right not to be discriminated against for exercising privacy rights
To exercise any applicable privacy rights, please contact us using the contact details below.
California residents may also designate an authorized agent to submit requests on their behalf where permitted by law.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Maintain business and legal records
- Comply with applicable laws and regulations
- Resolve disputes
- Enforce agreements
7. Third-Party Services and Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.
8. Children’s Privacy
Our Website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we learn that personal information from a child under 13 has been collected, we will take appropriate steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Your continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions regarding this Privacy Policy or your privacy rights, please contact:
NLP Freight
Website: https://nlpfreight.com
Email: info@nlpfreight.com
Terms of Use
Effective Date: May 1, 2026
These Terms of Use (“Terms”) govern your access to and use of https://nlpfreight.com (“Website”) and all services provided by NLP Freight (“Company,” “we,” “our,” or “us”).
By using the Website, you agree to comply with these Terms.
1. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use this Website and our services.
2. Permitted Use
You agree to use the Website only for lawful purposes.
You may not:
- Violate any applicable law or regulation
- Interfere with Website functionality or security
- Attempt unauthorized access to systems or data
- Upload viruses or malicious code
- Use automated systems to scrape or copy Website content without permission
- Use the Website in a manner that could damage the Company or other users
3. Freight and Logistics Services
NLP Freight provides freight forwarding, transportation, logistics coordination, and related services.
All services are subject to:
- Availability
- Carrier acceptance
- Applicable shipping laws and regulations
- Additional service agreements or shipping documentation
Shipment schedules and delivery times are estimates only and are not guaranteed unless expressly agreed in writing.
4. Quotes and Pricing
Quotes provided through the Website or by Company representatives:
- Are estimates only
- May change based on shipment details
- May be adjusted for fuel surcharges, customs fees, dimensional weight, taxes, duties, or carrier pricing changes
Final charges may differ from initial estimates.
5. Intellectual Property Rights
All content on the Website, including:
- Logos
- Text
- Graphics
- Images
- Software
- Website design and layout
is owned by or licensed to NLP Freight and protected under United States and international intellectual property laws.
No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written consent.
6. Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NLP FREIGHT DISCLAIMS ALL WARRANTIES, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF INFORMATION
We do not guarantee uninterrupted or error-free operation of the Website.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, NLP FREIGHT SHALL NOT BE LIABLE FOR:
- INDIRECT DAMAGES
- INCIDENTAL DAMAGES
- SPECIAL DAMAGES
- CONSEQUENTIAL DAMAGES
- LOSS OF PROFITS
- LOSS OF DATA
- BUSINESS INTERRUPTION
arising out of or related to:
- Use of the Website
- Delays in shipment
- Third-party carrier actions
- Customs delays
- Weather events
- Force majeure circumstances
In jurisdictions where limitations of liability are restricted, liability shall be limited to the maximum extent permitted by law.
8. Indemnification
You agree to defend, indemnify, and hold harmless NLP Freight, its affiliates, employees, contractors, and partners from any claims, damages, liabilities, costs, and expenses arising from:
- Your use of the Website
- Your violation of these Terms
- Your violation of applicable laws or third-party rights
9. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the United States and the State in which NLP Freight principally operates, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the appropriate state or federal courts located within that jurisdiction.
10. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of revised Terms.
11. Contact Information
For questions regarding these Terms, contact:
NLP Freight
Website: https://nlpfreight.com
Email: info@nlpfreight.com